Volunteers and Helpers Safeguarding and Child Protection eLearning

Short-term Volunteers and Helpers

Safeguarding and Child Protection eLearning 

Whilst legislation may make a distinction between staff and volunteers, the reality is child safety does not. Whether in a direct or non-direct child facing position, it is important for everyone to receive some form of safeguarding and child protection training. However, the learning being accessed can be proportionate to a person's role, nature and frequency of contact with children/young people, etc.

This learning has been designed for short-term volunteers or helpers (e.g. someone supporting an organisation for an event(s) or a limited number of hours/days under a month’s timeframe). Should you be supporting an organisation on a more regular basis, we advocated you undertake the same level of training as being accessed by organisational staff and some of our other eLearning courses may be of interest. 

We appreciate from a practical perspective, it can be challenging for short-term volunteers and helpers to access training. We also recognise that whilst you need some training, you may not necessarily need training to the same level as organisational staff or long-term volunteers/helpers. Hence this 1.5-hour eLearning course has been specifically tailored to supporting short-term volunteers and helpers helping any New Zealand organisations working with or engaging children/young people and their families. All offered in a manner enabling you to be able to complete your learning in your own time and at your own pace.

This engaging and interactive eLearning is designed to guide you through:

  • Common organisational safeguarding and child protection requirements.
  • The safeguarding and child protection knowledge and skills needed to help support you in your volunteer/helper role.

The latter is acheived by helping you explore the fundamentals in:

  • Recognising Concerns
  • Responding to Concerns
  • Reporting/Referring Concerns
  • Recording Concerns


Tailored Packages for Multiple Learner Registrations - Multiple learner registrations can be accommodated via this platform. However, if preferable, we can also support organisations with a tailored and branded welcome page, a specific organisation eLearning link, an organisation eLearning account and invoice payments. We can also develop tailored safeguarding and child protection eLearning for organisations to host on their LMS. If this option is of interest, please contact us and we can explore your needs with you.

Total Cost is $25.00, including GST per learner. However, we also offer discounts for:

Discount  Quantity 


 Price Incl. GST
10% Discount 10-50 Learners $2.50 per learner $22.50
15% Discount 51-100 Learners $3.75 per learner $21.25
20% Discount 101 + Learners $5.00 per learner $20.00

*When using any additional promotional discount codes, only one discount option will be available.

Please see Additional Information for further guidance relating to - Course aim and learning objectives; Course duration; Learning material and methods; Technical requirements and Evaluation data and certificates.

Other eLearning That May Be Of Interest

Safeguarding and Child Protection for Aotearoa

Should you wish to explore Safeguarding and Child Protection in more detail or your volunteering engagement is longer than our identified short-term, our Safeguarding and Child Protection for Aotearoa eLearning course may be of interest.

This eLearning supports all New Zealand organisations and staff and Volunteers working with or engaging children/young people and their families. This engaging and interactive eLearning allows learners to develop or refresh their safeguarding and child protection knowledge and skills and explore the fundamentals of creating a safer organisation for everyone and the 4 Rs of child protection in much more detail.

Safeguarding Children with Disabilities

Another learning option that can meet the needs of Specialist Schools and Specialist Education Staff is our Safeguarding Children with Disabilities and Additional Needs course

To help promote best practice in safeguarding awareness and understanding for all children and their particular needs, as well as in advocating for more inclusive practice,  we do encourage all schools to consider diversifying their Learner representation across both our School's and our Disabilities eLearning course,  

Aim - To enable short-term volunteers or helpers develop the safeguarding and child protection knowledge and skills needed to identify and respond to safeguarding concerns and uphold safe practice when engaging with children and young people.

Learning objectives - by the end of this course, learners will be able to:

  • Recall common organisation safeguarding and child protection requirements.
  • Define safeguarding and child protection.
  • Identify the different categories of abuse and possible indicators.
  • Recognise the different types of disclosures and demonstrate how to respond safely.
  • Apply best practice when reporting or referring a child well-being or staff safeguarding concern.
  • Demonstrate best practice when recording concerns.
  • Model being in a Position of Trust with adherence to professional boundaries.
  • Reflect safeguarding as a shared responsibility.

Course Duration - Total Professional Development time is recorded as 1.5-hours. Everything is designed for Learners to go at their own pace and complete in their own time. Learners simply log on and pick up where they left off. In fact, we advocate a phased approach. 

Learners have access to the course material for up to 12 months from their purchase date.

Learning Material - All material is informed by local and global legislation, guidance, research and case learnings. Most scenarios and case studies are based on real-life scenarios but voiced by actors where applicable. In addition to learning content, learners also receive access to various resources, handouts, templates, etc.

All material has been managed sensitively. However, given the nature of the subject, there is a natural emotional component to this course. We have managed this sensitively, and the course does reflect trigger warnings where applicable.

Learning Methods - A variety of learning methods are used within this course. Examples include but are not exclusive to:

  • Specialist content
  • Inter-active exercises
  • Information markers and scrolls
  • Quizzes
  • Case Studies and Scenarios
  • Videos
  • Visual tools
  • Practical resources and templates

Technical Requirements

Our course should work in most web browsers, although we recommend using Internet Explorer, Google Chrome, Microsoft Edge or Safari. We recommend installing the latest version of your web browser before beginning your course.

Our course is best viewed via a desktop and is compatible with most tablet devices. It may be accessed via a mobile device; however, to maintain a quality learning experience, we do not advocate the use of mobiles. 

Where possible, Holistic Safeguarding will offer support; however, we are unable to provide full technical support.

Videos clips hosted via external video sharing sites feature in our courses. Video playback controls will vary and are dependent on the browser used to take the course and where the video is hosted. If you experience problems with the videos, we recommend you try taking the course in a different browser.

Our FAQ also holds additional technical troubleshooting information should it be needed.

Evaluation Data and Certificates - All learning is evidenced to support personal and organisational learning and development requirements. 

Evaluation Data - 

  • Learners complete pre and post-learning feedback forms. If requested by the individual or those registering learners, this can be provided as report data.  
  • We also contact learners 6-months post their course completion to seek feedback on how they have integrated their learning into their applied practice. 
  • At 12 months, learners will be notified they are due to refresh their training.

Certificates - Upon successful completion, learners are provided with a personalised certificate of achievement.  To further assistance evidencing professional development, our certificates also confirms course study time (1.5 hours) and learning criteria (course aim and objectives).